Privacy Policy

Effective Date: January 1, 2024

Last Updated: November 2, 2026

Victory Lane Home Buyers LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal data collected through victorylanehomebuyers.com (the "Website"), our web forms, phone communications, and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information, as well as your rights regarding your personal data under applicable state and federal laws, including the Virginia Consumer Data Protection Act (VCDPA) and federal telecommunications standards.

We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household ("Personal Information").

• Contact Information: Full name, email address, mobile and landline telephone numbers, mailing address.
• Property Information: Physical property address, parcel details, property condition, occupancy status, estimated mortgage balances, liens, repair needs, asking price, and reasons for selling.
• Communications & Inquiries: Any records and copies of your correspondence (including emails, webform submissions, customer service requests, and SMS/text conversation histories).
• Authority Verification: Documentation demonstrating your legal authority to sell or negotiate a property (such as letters testamentary, power of attorney, or trust documentation) if requested during transaction due diligence.

When you navigate through and interact with our Website, we may use automatic data collection technologies to collect:

• Usage & Log Data: Internet Protocol (IP) address, browser type and version, operating system, Internet Service Provider (ISP), referring/exit pages, date/time stamps, clickstream data, and pages visited.
• Device Information: Device type, screen resolution, and unique device identifiers.
• Cookies and Tracking Technologies: Cookies, web beacons, and tracking pixels to analyze website traffic, remember preferences, and improve site performance.

We use the Personal Information we collect for legitimate business purposes, including:

• Property Evaluation & Cash Offers: To analyze property characteristics, pull comparable market sales, verify ownership records, and prepare informal valuations or purchase offers.
• Direct Communication: To respond to your inquiries, schedule property walkthroughs, answer questions, and provide transactional updates via telephone, email, and SMS/text messaging.
• Transaction Coordination: To collaborate with independent, licensed title companies, settlement attorneys, and escrow agents to prepare closing documentation and satisfy title requirements.
• Internal Business Analytics: To maintain, audit, troubleshoot, and enhance the performance, navigation, and usability of our Website.
• Legal Compliance & Rights Protection: To comply with applicable municipal, state, and federal laws, respond to subpoenas or regulatory inquiries, enforce our Terms and Conditions, and establish an audit trail of consent under the Telephone Consumer Protection Act (TCPA).

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or disclosed to any third parties.

If you opt in to receive text messages from Victory Lane Home Buyers LLC, your mobile number and opt-in consent will be used solely by us to communicate with you regarding your property inquiry. You can cancel the SMS service at any time by texting STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. For assistance, reply HELP or email properties@victorylanehomebuyers.com.

Except as restricted under Section 3 regarding mobile data, we may disclose personal information in the following limited circumstances:

• Transactional Service Providers: We share necessary property and seller details with licensed, independent third-party title companies, closing attorneys, and escrow agents solely to perform title searches, prepare closing paperwork, and complete real estate settlements.
• Operational Vendors: We share data with trusted third-party technology providers who support our core operations under strict confidentiality agreements (e.g., website hosting, CRM management, customer database tools). These vendors are contractually prohibited from using, retaining, or disclosing your information for any purpose other than providing services to us.
• Legal & Protective Disclosures: We may disclose your information if required to do so by law, court order, regulatory authority, or in the good-faith belief that such action is necessary to comply with legal processes or protect the rights, property, and safety of Victory Lane Home Buyers LLC, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, divestiture, restructuring, or asset sale involving the Company, customer data (excluding SMS consent and mobile originator data) may be transferred as an acquired business asset.

We do NOT sell, rent, or trade your personal information to third-party data brokers or marketing lists.

Our Website utilizes cookies and similar tracking tools:

• Essential Cookies: Necessary for the operation and security of the Website.
• Analytics Cookies: Help us understand user traffic patterns, measure bounce rates, and improve content layout (e.g., Google Analytics).

You can control or disable cookies through your individual browser settings. Note that disabling certain cookies may affect the functionality, layout, or responsiveness of our web forms.

• Security Safeguards: We employ commercially reasonable administrative, physical, and technical safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is guaranteed to be 100% secure.
• Data Retention: We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, title recordkeeping, accounting, and dispute resolution requirements. We specifically maintain records of opt-in consent timestamps and disclosure language to satisfy regulatory compliance requirements.

If you are a resident of the Commonwealth of Virginia (governed by the Virginia Consumer Data Protection Act - VCDPA) or another jurisdiction with applicable state consumer privacy laws, you possess the following rights regarding your personal data:

• Right to Confirm and Access: The right to confirm whether we are processing your personal data and to access such data.
• Right to Correct: The right to correct inaccuracies in your personal data, taking into account the nature of the data and purposes of processing.
• Right to Delete: The right to request the deletion of personal data provided by or obtained about you.
• Right to Data Portability: The right to obtain a copy of your personal data in a portable, readily usable format.
• Right to Opt-Out: The right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. (Note: Victory Lane Home Buyers LLC does not sell personal data or conduct automated profiling with legal effects).

To submit an authenticated request to exercise any of these rights, email us at properties@victorylanehomebuyers.com or call us at 1-866-516-1575. We will verify your identity before processing the request.

If we decline to take action regarding your privacy request, you have the right to appeal our decision within forty-five (45) days of receiving our notice. Submit appeals in writing to properties@victorylanehomebuyers.com with the subject line "Privacy Request Appeal." If your appeal is denied, you may contact the Office of the Attorney General of Virginia to file a consumer complaint.

Our Website and services are strictly directed to individuals who are at least eighteen (18) years of age. We do not knowingly solicit or collect personal information from children under the age of 18. If we discover that a minor under 18 has submitted personal information through our Website, we will promptly delete that data from our servers.

Our Website may contain links to external websites, articles, or resources (such as county records or mapping services) that are not owned or operated by Victory Lane Home Buyers LLC. We are not responsible for the privacy practices, content, or policies of external sites. We encourage you to review the privacy notices of any third-party sites you visit.

We reserve the right to amend or update this Privacy Policy at our discretion at any time. When updates are published, we will revise the "Last Updated" date at the top of this page. Any changes will become effective immediately upon posting. Your continued use of the Website after the posting of changes constitutes acceptance of those revisions.

If you have questions, comments, or concerns about this Privacy Policy or our data handling practices, please contact us:

• Entity: Victory Lane Home Buyers LLC
• Mailing Address: Smithfield, Virginia
• Toll-Free Phone: 1-866-516-1575
• Email: properties@victorylanehomebuyers.com
• Website: https://victorylanehomebuyers.com